Privacy Policy

1. Information Collected

1.1. Directly Collected Information

When you log in to our platform with your Twitch or Kick account, the following information is collected:

• Your username and display name
• Your email address
• Your profile picture
• Your user ID
• Your moderator status
• Your channel information

1.2. Automatically Collected Information

Technical information automatically collected while using the platform:

• IP address
• Browser type and version
• Operating system
• Device information
• Page view statistics
• Platform usage duration
• Referral sources

1.3. Cookies and Similar Technologies

Cookies are used on our website to improve user experience. For detailed information, please review our Cookie Policy page.

2. Purposes of Using Information

Collected information is used for the following purposes:

a) Service Provision:
• Account creation and management
• Providing platform features
• Ensuring Twitch/Kick integration
• Managing game sessions

b) Security:
• Ensuring platform security
• Preventing fraud and abuse
• Protecting account security

c) Communication:
• Informing about important platform updates
• Providing technical support
• Answering user questions

d) Analysis and Development:
• Analyzing platform performance
• Improving user experience
• Developing new features
• Conducting statistical analyses

3. Information Sharing

3.1. Third Party Services

Our platform is integrated with the following third-party services:

Twitch (Amazon Inc.):
• OAuth authentication
• Chat integration
• User information

Kick:
• OAuth authentication
• Chat integration
• User information

Google Analytics:
• Website traffic analysis
• Usage statistics
• Anonymous user behavior data

3.2. Legal Requirements

Your personal information may be shared with authorized authorities in the following cases:

• When required by legal regulations
• By court order or legal process
• To protect the rights of the platform and users
• To ensure public safety in emergency situations

3.3. Business Partners

Technical infrastructure and service providers:

• Hosting service providers
• Cloud storage services
• Email service providers
• Technical support services

All our business partners are bound by confidentiality agreements and can only use your data for specified purposes.

4. Data Security

Industry standard security measures are taken to ensure the security of your personal information:

• Secure data transmission with SSL/TLS encryption
• Secure server infrastructure and firewall systems
• Regular security scans and updates
• Limited access controls
• Data backup and recovery systems
• Vulnerability management

However, data transmission over the internet cannot be guaranteed to be 100% secure. We recommend that you do not share your password with anyone to protect your account security.

5. Data Retention Period

Your personal data is stored for the following periods:

• Active Accounts: Until you delete your account
• Inactive Accounts: 24 months from last activity
• Transaction Logs: 12 months
• Communication Records: 36 months
• Analytics Data: 26 months (Google Analytics default)

Some data may be stored longer due to our legal obligations. At the end of the period, your data is securely deleted or anonymized.

6. User Rights

You have the following rights regarding your personal data:

• Right of Access: Learning which data is processed
• Right to Rectification: Requesting correction of incorrect or incomplete data
• Right to Erasure: Requesting deletion of your data ("right to be forgotten")
• Right to Object: Objecting to data processing
• Data Portability: Obtaining your data in structured format
• Right to Restriction: Requesting restriction of data processing
• Right to Complain: Filing a complaint with the Data Protection Authority

You can contact us to exercise these rights.

7. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you notice that we have collected information from a child under 13, please contact us immediately. Users between 13-18 years of age must use the platform with parental/guardian consent.

8. International Data Transfer

Although ChatPlay is a Turkey-based platform, some of your data may be subject to international transfer for the following reasons:

• Twitch servers (USA)
• Kick servers (Australia)
• Google Analytics (USA)
• Cloud service providers

International data transfers are carried out in accordance with KVKK and GDPR requirements. Data transfer is performed with adequate protection level or appropriate safeguards.

9. Policy Changes

This Privacy Policy may be updated from time to time. When significant changes are made:

• The "Last Updated" date on this page is changed
• Email notification may be sent for important changes
• Announcements may be made on the platform

Changes take effect from the moment they are published. By continuing to use the platform, you are deemed to have accepted the current Privacy Policy. We recommend that you check this page regularly.